Report abuse or a harmful response

What is worth reporting

• A response that is hateful, harassing, sexual, or violent
• Anything sexual or grooming-like involving a minor — report this immediately
• Advice that could cause real harm if followed, particularly health or money
• The assistant asking for passwords, identity numbers, or payment details
• Someone using the assistant to target, impersonate, or threaten another person
• Responses that appear to reveal someone else's private information

How to report

The quickest route is the thumbs-down on the response itself: it attaches the exact message, so we can see precisely what happened. For anything serious, or anything you would rather not leave in the app, write to us through the contact page and include the persona, roughly when it happened, and what was said.

What we do with it

Reports go to the Shravya operations team. Serious reports — anything involving a minor, credible threats, or a risk to someone's safety — are looked at first. We may review the conversation a report refers to in order to understand what happened.

Accounts used to generate abusive content, to target another person, or to extract harmful instructions may be suspended.

If a person is at risk

Please do not wait for us. Contact emergency services or a helpline — the numbers are on the safety page. We cannot act quickly enough to help in an emergency.